CampaignWired FAQ

Common questions

Answers covering channels, consent, pricing, delivery, team access and the mobile app.

Frequently asked questions

What channels can I send on?

Text (SMS), MMS, automated voice calls, WhatsApp for Business and email.

How is consent handled?

Consent is captured at opt-in with a timestamp and source, and opt-outs are honored instantly across every channel.

Is there a free trial?

Yes. New accounts include free message credits before choosing a plan.

Can my team share one account?

Yes, with invitations and department roles that scope what each member can do.

Is there a mobile app?

Yes, for iPhone and Android, including importing contacts from the device.

What happens if a message fails?

Carrier delivery receipts record the failure and error code, and provider fallback retries on an alternate route.